CCTVXPERT
 
Home |  Catalog |  Terms & Conds |  Search |  View Basket |  Checkout |  Contact Us |  Login |   

  STORE SECTIONS

 

  Special Offer

Free All-in-One Colour Printer with every order over £500*!!! (Limited to 1 per customer)

 

 

©Copyright CCTVXPERT
Information

About Us

CCTVXPERT are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
CCTVXPERT
2 Selsdon Parade Addington Road South Croydon Surrey CR2 8LH United Kingdom
Phone: 0870 850 8494
Fax: 020 8916 0124
Email: sales@cctvxpert.com


Our Showroom details:
CCTVXPERT
8 Whytecliffe Road South
Purley
Surrey
CR8 2AU
Making A Purchase

1. An acceptance of orders from the customer made by CCTVXPERT (“the Company”) shall be a contract of sale subject to these terms and conditions which shall prevail over any other document or communication from the Purchaser with whom the company is dealing (“the Customer”). The Company accepts an order when the Customer submits identification, delivery and payment details.

2. The order shall not bind the Company until the Customer accepts these terms and conditions, which are deemed, accepted if the goods are sent for delivery.
Shipping And Handling

You can choose your delivery method when you checkout. With standard delivery your goods will arrive within 1-3 days. The cost for standard delivery is dependant on the price and weight of the goods. *Subject to order being placed prior to 3:30 pm Mon-Fri, stock availability and credit control clearance.
Delivery Schedule

a. Orders are usually dispatched with 3 working days by Royal Mail First Class Post or by Courier at a cost of £10.00+VAT. Please allow 2-5 working days for delivery (UK Mainland). Next day delivery is available at a cost of £19.99+VAT.

b. The Company will accept no liability for shortages, damage to or non-delivery of goods unless the Customer notifies the Company in writing within seven days of receipt of invoice or goods
Tax Charges and Pricing

a. The prices shown on our website do not include Value Added Tax.
b. We try to make sure that the prices on our website are accurate but we will need to validate the price before we process your order. If we are unable to supply a particular item, which you have ordered, or if the correct price for an item is different from the price on your order, we will notify you as soon as we can after receiving your order. If this happens, you may cancel your order and we will refund you any money, which you have paid.
c. Every effort is made to maintain the prices shown, however the company reserves the right to modify prices without prior notice to the Customer.

Payment Terms

a. You can pay by any, Visa or MasterCard credit card or by Switch, Solo or Delta debit card. To ensure that shopping on-line is secure, your credit/debit details will be encrypted to minimise the possibility of someone being able to read your details as they are sent to us over the Internet.
b. We currently debit money from your account within one working day after we have received your order.
c. Unless otherwise expressly stipulated by the Company, Credit Account invoices are due and payable in sterling 30 days from the date of the invoice.


Product Specification, Full Description, etc.

Whilst the Company will make every endeavour to deliver the goods as they are advertised or within any other Company brochure actual dimensions, specifications and quantities may in certain circumstances vary from those so advertised. The Company reserves the right without prior notice to vary the dimensions, specification and quantities of any goods without any liability to the Customer arising directly or indirectly from any such variation but the Company will use all reasonable endeavours to ensure that the goods are as near as possible to the goods as specified.


Supply

In the event that the Company is unable to supply goods as ordered by the Customer the Company reserves the right to supply goods of equal or superior quality comparable to or compatible with the goods ordered at the same price. In the event that the goods ordered by the customer become obsolete, the company reserves the right to offer the customer a substitute that may be at a higher price.


Cause Beyond Control

a. In the event that the Company is prevented from delivering the goods for sale as a result of any circumstance beyond its control such as but not limited to Acts of God, War, Strikes, Lock-outs, Flood, Terrorism, abnormal weather conditions, fire, Government action, delays by suppliers, accidents and shortages of materials, labour or manufacturing facilities and failure of third parties to deliver goods, the Company shall be relieved of its obligations and liabilities under such contract for sale for as long as such fulfilment is prevented.
b. If the Company is prevented from carrying out its obligations they will notify the Customer within 14 days commencing with the estimated delivery date.
c. If the circumstances preventing delivery subsist for 3 months from and including the date the Company gives the Customer notice, then either party may cancel the contract. Such notice must be given when the adverse conditions subsist.


Trade Name & Mark

a. Indications of trade names or marks (other than those of the Company) shown documentation of the Company are not restricted to indications of manufacture but may be indicative of general use of systems, machines etc. associated with the use of such products.
b. Any software supplied to the Customer by the Company comes with a license to use the software from the manufacturer. The Customer must comply with these software license terms in addition to the Company’s terms and conditions.
Credit Card Security

When the order is placed at our website, You will be re-directed to Protx.com where credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our Bank's computer system. They are not held in clear text on any web site.
Guarantee

We guarantee your 100% satisfaction.

All goods sold by the Company are warranted free from defects in materials and workmanship. If the Company shall receive a written complaint from a Customer in respect of goods found to be defective in respect of materials or workmanship only within the manufacturers warranty period (Warranty information can be obtained from the helpdesk), the Company, after it has had a reasonable time to investigate the same and examine the goods in dispute shall be entitled at its option to repair or replace the defective goods or refund the purchase price.

No claim will be entertained in respect of any goods which have been repaired or altered in any way or have been the subject of any accident or damage caused by any innocent, wilful or negligent act or omission of the Customer its employees or agents or through use contrary to the manufacturer's instructions by the Customer, its employees or agents or by circumstances beyond the control of the Company or goods which cannot be shown to have been supplied by the Company.
Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998.) We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
Returns Policy

At CCTVXPERT we want you to be happy every time you shop with us so we make our returns policy as simple as possible.

Our 100% Satisfaction Guarantee means that if for any reason you are unhappy with the item you have purchased just return it in its original box within 14 days of the invoice date and we will issue a full refund for the price of the item. We will also be happy to refund the delivery charge if the return is a result of our error. (This does not affect your statutory rights).
If you are planning on returning items to us, please enclose the following information to enable us to deal promptly with your return:

* Your Order Number
* Your Name, Address and Daytime Telephone Number
* Reason for return - i.e. Unsuitable, Faulty, and Incorrect item sent etc.
* What action you would like us to take - i.e. Refund, Exchange for Same
* Item, Exchange for Different Item
* Any other information you believe is relevant to the return.

For your protection we recommend that you use a Recorded Delivery service.


Company Liability

a. The Company shall under no circumstances whatsoever be liable for any indirect or consequential loss howsoever caused.
b. The Company's liability in respect of breach or non-performance of any order shall be limited to the invoiced value to which the claim relates.
c. Goods are not tested or sold as fit for any particular purpose or for use under any specific conditions.
d. The Company excludes liability for death and personal injury caused by the goods except if caused by the Company’s negligence.


Entire Agreement

These terms and conditions set out the entire terms between the parties and supersede all other agreements representations and documents previously exchanged between the parties.


Waiver

Waiver by the Company of any breach of these conditions or any granting of time or indulgence by the Company to the Customer shall in no way affect the rights of the Company hereunder.


Jurisdiction

The terms and conditions are governed by English Law and the parties hereby agree to submit to the jurisdiction of the English Courts.
Website Designed by Rapid IT Solutions Ltd
www.RapidITSolutions.co.uk
  CART DETAILS


 

 

  Xpert Fitting

FREE installation with every order over £1000*